The BID Commitment to Quality Russian Chemical Company from Russia, winner of the BID Century International Quality ERA Award in Geneva 2013

Geneva played host to this year’s BID Century International Quality ERA Convention, where professionals and business representatives from all around the world gathered in recognition of achievements and recent successes. In particular, the convention celebrated quality in business, and all award winners showed their commitment to the criteria of the QC100 TQM model, which ensures customer satisfaction and cost efficiency at every level of activity.

Among this year’s winners, Armen Agadzhanyan, General Director of Russian Chemical Company, from Russia proudly accepted the Century International Quality ERA Award in the Gold Category at the BID Quality Convention in Geneva. The company has made huge strides this year as a leader not only for its sector, but also in Russia. The Award came as an ideal way to celebrate yet another successful year of business.

Serene yet symbolic, Geneva, Switzerland is often referred to as the peace capital of the world. Marked by the presence of numerous international organizations, as well as the headquarters of many of the agencies of the United Nations and the Red Cross, it is a city which represents international cooperation. As such, it is the perfect choice for venue to present the BID Award and showcase leading businesses and organizations from throughout the world.

Just a stone’s throw away from Nations, the Headquarters of the United Nations, Armen Agadzhanyan, stood before the international community gathered at the event, sharing the company’s achievements as well as its future ambitions and goals. Defiant in the face of current difficulties in the global economy, Russian Chemical Company strives to excel in quality every day, creating a competitive advantage in its industry. For this reason, Russian Chemical Company was named a winner of the 2013 BID Century International Quality ERA Award in Geneva; a trophy which BID presents to those companies from around the world that best adhere to excellence and innovation in their practices, putting quality first at all levels of the organization.

Leaders awarded through the BID community clearly demonstrate creativity and leadership in their respective sectors. This year, such winners included Air India Limited, a top aviation service supplier and the flag carrier airline of India. Operating both Airbus and Boeing throughout Asia, the U.S. and Europe, the airline plans to expand by early next year. The Abu Dhabi Police, which maintains order and peace in the UAE was also honored. A forerunner in the world of law enforcement, the police force is one of the most modernized and technologically advanced.

Innovation experts Robintex (Bangladesh) Ltd., also awarded in Geneva, have paved the way to higher quality and improved service as a leader in the international knitwear sector. With a workforce of 7,500, Robintex Bangladesh produces close to one million articles of clothing each day. In 2012 this productivity rang in a $90 million USD product value for the company.

Likewise receiving the honor was the Netherlands’ exponentially growing company, Janus Services B.V., a market leader which procures high quality products under several well known brands, distributing in Western Africa. This company experiences annual growth rates of over 30 percent.; Saudi Arabia’s Tawasol IT, a leading IT firm throughout the Middle East and in the U.S., also awarded, has become known for the innovative and original mobile phone applications which it developed.

The companies honored in Geneva were recognized not only for their entrepreneurial achievements, but also for their dedication to continuous improvement and innovation, key concepts of the QC100 Total Quality Management Model. Seeking to increase customer satisfaction and optimize efficiency, the model promotes an organizational culture of engagement and a proactive approach to improving processes.

Each of the winning companies in Geneva this year has proven the success of the QC100 TQM Model, and serves as a fantastic example for other companies in today’s rapidly changing business environment. By making customer satisfaction the highest measure of quality, BID award winners set the benchmark in their sectors and contribute to the social and economic development of their countries, paving the way for world-changing initiatives. A key example can be seen through Russian Chemical Company, whose spirit of innovation and positive growth has overcome and indeed thrived in the current global economic climate.

The enduring commitment to Quality, one of the core requirements for receiving a BID Award, can be witnessed through the distinguished companies previously honored with a BID Quality Award. Companies which already share BID’s corporate seal are present in more than 170 countries and include world-renowned names on the Fortune 500 list such as: Wal-Mart Stores (3) Indian Oil Corporation Limited (83); Korea Electric Power (264) and Beijing COFCO Plaza Development (393).

Other previous BID winners worthy of mention include Turner Construction (USA); Haki (Sweden); Ansaldo Energy (Italy); Zepter (Austria); RAO-Unified Energy Systems (Russia); Als & Cachou-TBWA (France); Tata Group (India); Plamex-Plantronics (USA); Dogus Holding A.S. (Tukey); Franklin Electric (USA and Mexico); QMS International from the United Kingdom, FSUE VO "Safety" (Russia); and Viking Line (Finland).

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